When doctors and patients talk: making sense of the consultation

Summary:
In this splendidly evidence based report on how doctors and patients interact in the NHS, there is a wealth of insight for both care givers and seekers. Unlike many resources on the Doctor-patient relationship, which explore exceptional cases, or focus on theory, this report is based on common issues, and grounded in research. A valuable read for anyone who wants to better perceive the consultation, and to become more skilful at navigating it; creating a successful outcome for both parties.

Link:
When doctors and patients talk: making sense of the consultation

Key Points Explored:
What are the commonest experiences that doctors and patients have in the NHS?
What are the driving forces which shape typical consultations?
What is the scope for change from doctors?
How much responsibility do patients have?
Is the professional and cultural normality a necessary focus of change?